When you have an anxious client do not say, "I didn't say that."
Multiple times now. Bad customer service... This lady is out of touch with my current reality.
I was going to attempt to navigate straight around her but alas, manager is doing a mountain to coast run.
Damn. If I can't get out of here then problem solve! Find strong people to move the toilet out of my functioning shower and I will be able to use it! 🙄