Yes, It Would Be Easier
Entry posted by clueliss
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I'm currently in a head desk battle with the fine folks over in customer service that do wonderful thinks like generate debit and credit memos. The issue at the center of this particular battle is why/how did you hit the account you did? Really, it shouldn't be here. And had this hit the revenue account like the rest of the wayward debit and credit memos these folks put through, I would have put it on my list of things to move on the first workday and moved on.
But it hit a weird account. And I'm curious as to exactly how someone processed a 'regular' credit memo (of a credit and rebill variety) to this account. It doesn't make sense to my addled brain.
And yes, I *could* move this (or let the GL accountant move it, as he probably wishes he had done in the first place before I started said battle). But in the explanation for this mess was something along the lines of 'but the part isn't set up or not set up correctly." I'm like, yeah, okay so let's set this up then because I don't want to revisit this issue in the future. But Customer Service person says 'can you just move it?"
HAH! Fighting words. Yes, I can. No, I won't. Unless we get to the end of the month and we have to. But this cropped up earlier enough I have time to act like my feline headship with a mouse. So it's 'play time.'
And yes, I am rather twisted.
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